Refund policy

7-day money-back on first paid invoice. Pro-rated refunds for downgrades within 24h.

Closo offers a 30-day money-back guarantee on annual (yearly) Pro and Unlimited plans. If you're within 30 days of starting an annual plan, you can request a full refund — zero risk to try.

To request a refund under the guarantee, email support@closo.co within 30 days of starting your annual plan.

Downgrades are not refunds

Switching to a cheaper plan does not produce a refund. Instead, Stripe calculates a prorated credit for the unused portion of your current plan and applies that credit toward your next invoice.