Closo Help
Self-serve answers for crosslisting, sharing, refreshing, and growing on every marketplace.
Browse by topic
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Getting StartedOnboarding, install, first listing
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CrosslisterList, edit, delist, bulk actions
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Sharer & RefresherPoshmark sharing, Depop refresh
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Liquidation & SellLots, strategies, payouts
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Wallet & PayoutsKYC, Stripe Connect, Plaid
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Inside ClosoHow Closo works under the hood — extension, automations, security.
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MarketplacesPoshmark, Mercari, Vinted, Depop, eBay, Shopify
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Closo AISignals, Trends, Smart Pricer
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Account & BillingPlans, cancel, refund policy
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TroubleshootingExtension offline, 401/403, captcha
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What's NewRecent updates, fixes, and changes.
Popular articles
- How the Crosslister works The Crosslister relists one product across multiple marketplaces in a single click — keeping titles, photos, and prices synchronized so you never type the same description twice. Crosslister
- Why marketplaces disconnect — and how Closo reconnects them Marketplaces hand out short-lived session cookies — sometimes as short as 15 minutes — and when those expire, Closo cannot post on your behalf until you or Closo Cloud refresh the connection. Troubleshooting
- Import your existing listings Use the Import button to bring listings you already have on a marketplace into Closo — server-orchestrated and run through the extension. Depop is live now; Mercari, Poshmark, and Vinted are rolling out. Getting Started
- Title Booster — write better titles for SEO Closo learns from titles that sold and rewrites yours to match — keeping your brand and condition, dropping filler words. Closo AI
- Why is my listing stuck in “Dispatched”? “Dispatched” means Closo handed the listing to the marketplace but hasn’t heard back yet. Here is how to tell if it is stuck — and what to do. Crosslister
- Import products from a CSV file Upload a spreadsheet, map columns once, and land your full catalog in Closo. Covers Excel/Sheets export, marketplace URLs, dedup, and troubleshooting. Getting Started
- Faster import — what changed under the hood If you import items from a marketplace, you'll notice 2 things: fewer duplicates and faster syncs. What's New
- Delist a product without deleting it Difference between Delist (hide from marketplace, keep in Closo) and Delete (remove forever). When to use each. Crosslister