Closo Help
Self-serve answers for crosslisting, sharing, refreshing, and growing on every marketplace.
Browse by topic
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Getting StartedOnboarding, install, first listing
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CrosslisterList, edit, delist, bulk actions
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Sharer & RefresherPoshmark sharing, Depop refresh
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Liquidation & SellLots, strategies, payouts
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Closo DirectYour own shop on Closo — storefront, checkout, shipping labels, events and buyer emails.
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Wallet & PayoutsKYC, Stripe Connect, Plaid
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Inside ClosoHow Closo works under the hood — extension, automations, security.
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MarketplacesPoshmark, Mercari, Vinted, Depop, eBay, Shopify
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Closo AISignals, Trends, Smart Pricer
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Account & BillingPlans, cancel, refund policy
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TroubleshootingExtension offline, 401/403, captcha
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What's NewRecent updates, fixes, and changes.
Popular articles
- How the Crosslister works The Crosslister relists one product across multiple marketplaces in a single click — keeping titles, photos, and prices synchronized so you never type the same description twice. Crosslister
- Connect a marketplace and the Closo extension, step by step (video guide) Three short videos: install the Closo extension once, switch a marketplace on, and log in on the marketplace tab so Closo links the account. Marketplaces
- How the Closo extension works A 2-minute tour of what your Closo extension does in the background — and why crosslisting needs one. Inside Closo
- What is Crosslister and how it works The big picture: how Closo posts the same product on Poshmark, eBay, Mercari, Vinted, Depop, and Shopify without you copy-pasting anything. Crosslister
- Import your existing listings Use the Import button to bring listings you already have on a marketplace into Closo — server-orchestrated and run through the extension. Depop is live now; Mercari, Poshmark, and Vinted are rolling out. Getting Started
- When Poshmark flags your account for review What to do when Closo shows your Poshmark account as flagged. Reconnecting will not help — pause activity and wait. Marketplaces
- Why marketplaces disconnect — and how Closo reconnects them Marketplaces hand out short-lived session cookies — sometimes as short as 15 minutes — and when those expire, Closo cannot post on your behalf until you or Closo Cloud refresh the connection. Troubleshooting
- How Closo Cloud keeps your marketplaces connected Closo Cloud is a dedicated server-side browser that keeps your Poshmark, Vinted, Depop, and Mercari connections warm 24/7 — so your listings keep flowing even when your computer is off. Closo AI