Getting Started
Onboarding, install, first listing
Articles
- CSV import quota exceeded CSV import is limited to 10 imports per seller per UTC day; the counter resets at midnight UTC. Re-uploading the exact same file is idempotent and does not spend quota.
- Why CSV import is locked for my account CSV import is a Phase-1 feature limited to a paid/operator-managed cohort. Accounts outside the cohort get an access-denied error (HTTP 403, cohort_locked). Here's who's eligible and how to request access.
- Import your existing listings Use the Import button to bring listings you already have on a marketplace into Closo — server-orchestrated and run through the extension. Depop is live now; Mercari, Poshmark, and Vinted are rolling out.
- Undoing agent actions A clear, per-agent guide to what Closo can and cannot undo. Each Closo agent records its actions for 7 days; some are fully reversible, others (sent offers, public shares, completed sales) are not.
- Import products from a CSV file Upload a spreadsheet, map columns once, and land your full catalog in Closo. Covers Excel/Sheets export, marketplace URLs, dedup, and troubleshooting.
- How the notifications bell works The bell icon in the top-right corner shows everything Closo has done for you recently — items posted, listings sold, marketplaces reconnected, and anything that needs your attention.
- Closo Cloud vs the extension — which do I need? You need at least one of them — the Closo Chrome extension (Pro tier) or Closo Cloud (Unlimited tier) — to use any automation. The difference is who keeps your marketplaces connected when you are not at your computer.
- How the Closo extension works The Closo Chrome extension is a quiet background helper that keeps your marketplace connections fresh and pushes work to and from your browser when Closo needs it.
- Getting started with Closo Install the extension, connect your first marketplace, and crosslist your first product in under 5 minutes.
- What are Free Actions and why do they refill The widget at the bottom of your sidebar — what it counts, what counts as one action, and how to get more.
- Subscription plans explained Closo has three plans — Free ($0), Pro ($29/month), and Unlimited ($59/month). Here is exactly what each one includes, and how Closo Cloud changes the math on Unlimited.
- Sidebar tour — what every menu item does A one-screen reference for every link in the left sidebar. Bookmark this and you'll never wonder where things are.
- Your first week with Closo — day-by-day A simple plan for your first 7 days. Each day takes 10-30 minutes. Skip nothing — every step matters.
- Coming from Vendoo? Here's how Closo is laid out A 3-minute orientation for sellers who already know one crosslister. Names that are different, what stays the same, where to find each tool.
- Photo rules per marketplace, in one place How many photos each marketplace allows, what aspect ratios they prefer, and how Closo automatically resizes for each.
- Crosslist your first product — 5-minute walkthrough From “I just added a product” to “it's live on three marketplaces” in under five minutes.
- Install the Closo Chrome extension The Closo extension is what lets us list, share, and refresh on marketplaces from your browser. Two-minute install.